CentacareCQ has moved to newly refurbished offices located in the heart of the Mackay Central Business District, with the goal of being better positioned to serve the community.

The purchase and refurbishment of the offices at 58 Sydney Street represents a substantial investment in and commitment to the community, allowing the organisation to both continue to offer and have the scope to expand services to assist even more people in the region.

Of the renovation, CentacareCQ’s Health and Wellbeing General Manager Flavia Prospero said;

“We simply outgrew our office in Milton Street! Our new location features many improvements, all tailored to enhance our service delivery capabilities. The interior has been custom designed to make your experience of attending counselling or mediation consultations much more comfortable, with the creation of nine private consultation rooms and a large group meeting room.” 

On Wednesday 3^rd February Bishop Michael McCarthy blessed and officially opened the new office as part of a liturgy with staff and some community gathered. 

Bishop Michael McCarthy said while referencing the Good Samaritan story during the opening; “The reading reflects the work of CentacareCQ, a ministry of the Catholic Diocese of Rockhampton, . . . . .   This is core business for this outreach of the Catholic Church in its caring for all who fall by the wayside.  Not being selective, but being the heart of mercy.  As Jesus told this story, it was an instruction to his disciples, this is your core ministry”.

“The person lying on the side of the road was stripped of his dignity, his life and there the Samaritan was able to assist with his rebuilding.  Here our CentacareCQ assists in the rebuilding of people’s lives through supporting people with counselling, advice, assisting with social security, rebuilding people after a change in life situations, through assisting our elderly with the NDIS, and being a support for those whose lives have been affected by sexual abuse, domestic violence, mental illness, inability to find work . . . this Sydney Street building becomes the inn of hospitality of Catholic care.”

Robert Sims, CentacareCQ Director in addressing those gathered said;

“We have always been really committed to assisting the Mackay community. With our new offices we are now easier to find, easier to get to and better equipped to assist those that need our aged care, counselling, NDIS and Family Relationship Centre services.”

CentacareCQ has been a leading social, clinical and community services provider in the Central Queensland region since 1974. More information about the organisation can be found on their website: www.centacarecq.com

 CentacareCQ moved into the new office in early December 2020, however the ongoing COVID-19 pandemic meant that the official office opening ceremony had to be pushed back until 2021.